Refund Policy

Refund Policy

This Refund Policy is designed to provide a fair and transparent approach for customers while meeting compliance requirements for payment processors such as Paddle, including a clearly stated 14-days money-back guarantee.

1. Overview

CodePopular.net is operated by MALIK CO SERVICES. This Refund Policy explains when refunds may be granted for purchases made on our website.

Because we sell digital products, refund eligibility is limited once access, download, or license delivery has been provided.

2. 14-Days Money-Back Guarantee

We offer a 14-days money-back guarantee for eligible purchases made through our website.

If you are unable to use the product as described, experience a major unresolved issue, or meet another valid refund condition, you may request a refund within 14 days of the original purchase date.

3. Eligible Refund Cases

  • Duplicate or accidental purchases
  • Product not delivered or inaccessible after purchase
  • Major technical issue that prevents basic use and cannot be resolved
  • Cases required under applicable consumer law

4. Non-Refundable Situations

  • Change of mind after access or download
  • Incorrect purchase by the customer
  • Failure to read product description or requirements
  • Minor bugs or issues that do not significantly impact usage

5. Requesting a Refund

To request a refund, contact us with your order details, purchase email, and reason for the request.

Refund requests should be submitted within 14 days of purchase where the 14-days money-back guarantee applies.

6. Payment Processing (Paddle)

Where payments are processed via Paddle, Paddle may act as the Merchant of Record and may handle billing and refunds.

Refunds may be issued by Paddle according to their policies, our 14-days money-back guarantee, and applicable payment processing rules.

7. Processing Time

Approved refunds are typically processed within a reasonable timeframe. The exact time may vary depending on the payment provider and customer’s bank.

8. Contact

For refund requests or questions, contact us at hello@codepopular.net or +44 7528833961.