Frequently Asked Questions
Frequently Asked Questions
Information about products, digital delivery, compatibility, licensing, payments, support, and refunds.
What does CodePopular sell?
CodePopular sells proprietary WordPress plugins, WooCommerce extensions, downloadable software products, and related digital tools.
How are products delivered?
Products are delivered digitally after purchase through the website, customer account, email, or the method described on the product page.
How do I check compatibility?
Review the requirements and product details before purchase. Contact support if you need help confirming compatibility with your WordPress, WooCommerce, PHP, or hosting setup.
What does a license cover?
License scope and duration depend on the selected product and purchase option. The applicable details are shown on the product page before checkout.
Do products include support and updates?
Included support and updates vary by product and license option. Review the product page and documentation for the terms that apply to your purchase.
How are payments handled?
Payments are processed securely through approved third-party payment providers. CodePopular may not store full payment card details directly.
What is the refund request period?
Eligible refund requests must be submitted within 14 days of the original purchase date. See the Refund Policy for eligibility and exclusions.
How can I contact support?
Use the Contact page or email hello@codepopular.net. Include your product and order details when asking about an existing purchase.